Privacy Policy

DBS Consulting ("we", "us", or "our") is committed to protecting your privacy and handling your personal information responsibly, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Information We Collect

We may collect and hold the following types of personal information:

• Name, email address, phone number and job title

• Company name and business contact details

• Project-related information

• Website usage data via cookies and analytics tools

2. How We Collect Information

We collect personal information through:

• Contact forms on our website

• Direct communication (email, phone, meetings)

• Subscription to newsletters or updates

• Engagement in projects or service agreements

3. Use of Personal Information

We use personal information to:

• Respond to enquiries and provide services

• Manage projects and client relationships

• Communicate company updates or insights

• Meet legal, regulatory and insurance obligations

4. Disclosure of Personal Information

We may disclose personal information to:

• Our professional advisers (e.g. lawyers, accountants)

• Service providers who support our business operations (e.g. IT support, email marketing tools)

• Government or regulatory bodies where required by law

We do not sell or trade personal information to third parties.

5. Data Security

We take reasonable steps to protect personal information from misuse, loss and unauthorised access.
We align our data security practices with ISO/IEC 27001 standards to ensure the confidentiality, integrity, and availability of client and personal data. This includes access controls, encryption, regular risk assessments, and secure system management.

6. Access and Correction

You may request access to, or correction of, your personal information by contacting us at privacy@dbsconsulting.com.au. We will respond within a reasonable timeframe.

7. Cookies and Website Analytics

Our website may use cookies and analytics tools to enhance user experience and understand site usage. You may adjust your browser settings to disable cookies, though some features may not function as intended.

8. Cross-Border Disclosure

If personal information is transferred overseas (e.g. via cloud hosting providers), we take reasonable steps to ensure that it is protected consistent with Australian privacy law.

9. Complaints

If you have a concern or complaint about your privacy, please contact us at privacy@dbsconsulting.com.au. We will investigate and respond as promptly as possible.

10. Changes to this Policy

We may update this policy from time to time. The latest version will always be available on our website.